FREE SHIPPING on orders of $75 or more using code FREESHIP75



FAQs

I didn't receive an order confirmation or shipping confirmation email. What should I do? 
We are sorry that you did not receive confirmation of your order. It's possible this could have gone to your bulk email folder or we have an incorrect email address for you. Please contact us at info@ralphandrose.us and we can verify your order was placed and resend you an email confirmation.

How can I check the status of my order? 
Once your order is shipped, your order confirmation email will update to show a shipped status and will include your tracking number if applicable. You will also receive a separate email with any tracking information once your order ships out. Generally, orders will ship out in 3-5 business days.

How do I change my order or edit my address after my order has been placed? 
Please contact us immediately at orders@ralphandrose.us.

How can I return my order? 
If, for any reason, you are not satisfied with your order, you may return unworn merchandise for an exchange or store credit within 14 days of the ship date. Please reference our Return/ Exchange Policy tab for more information.